Benchmarks
Plugin footprint 65% from 16 tests
Installer Passed 1 test
🔺 Critical test (weight: 50) | Checking the installer triggered no errors
The plugin installed gracefully, with no errors
Server metrics [RAM: ▲4.15MB] [CPU: ▲23.19ms] Passed 4 tests
Analyzing server-side resources used by Fluent Support - WordPress Helpdesk and Customer Support Ticket Plugin
Server-side resource usage in normal parameters
| Page | Memory (MB) | CPU Time (ms) |
|---|---|---|
| Home / | 7.46 ▲4.00 | 62.61 ▲16.95 |
| Dashboard /wp-admin | 7.90 ▲4.59 | 73.04 ▲20.93 |
| Posts /wp-admin/edit.php | 7.42 ▲4.06 | 106.50 ▲54.90 |
| Add New Post /wp-admin/post-new.php | 10.42 ▲4.53 | 109.97 ▲20.67 |
| Media Library /wp-admin/upload.php | 7.26 ▲4.02 | 69.98 ▲34.22 |
| Dashboard /wp-admin/admin.php?page=fluent-support | 8.13 | 72.22 |
Server storage [IO: ▲6.22MB] [DB: ▲0.02MB] Passed 3 tests
Analyzing filesystem and database footprints of this plugin
This plugin was installed successfully
Filesystem: 383 new files
Database: 11 new tables, 6 new options
| New tables |
|---|
| wp_fs_tickets |
| wp_fs_attachments |
| wp_fs_data_metrix |
| wp_fs_products |
| wp_fs_persons |
| wp_fs_mail_boxes |
| wp_fs_meta |
| wp_fs_activities |
| wp_fs_conversations |
| wp_fs_tag_pivot |
| ... |
| New WordPress options |
|---|
| can_compress_scripts |
| db_upgraded |
| widget_recent-posts |
| theysaidso_admin_options |
| widget_theysaidso_widget |
| widget_recent-comments |
Browser metrics Passed 4 tests
Checking browser requirements for Fluent Support - WordPress Helpdesk and Customer Support Ticket Plugin
This plugin renders optimally with no browser resource issues detected
| Page | Nodes | Memory (MB) | Script (ms) | Layout (ms) |
|---|---|---|---|---|
| Home / | 2,997 ▲235 | 14.68 ▲0.40 | 1.61 ▼0.02 | 37.15 ▼10.27 |
| Dashboard /wp-admin | 2,402 ▲225 | 5.58 ▼0.01 | 100.55 ▼1.17 | 42.79 ▲1.23 |
| Posts /wp-admin/edit.php | 2,163 ▲60 | 2.03 ▲0.04 | 49.11 ▲8.18 | 44.62 ▲8.95 |
| Add New Post /wp-admin/post-new.php | 1,722 ▲196 | 22.03 ▼1.43 | 670.65 ▼25.47 | 59.57 ▲0.50 |
| Media Library /wp-admin/upload.php | 1,467 ▲64 | 4.19 ▼0.01 | 96.49 ▼7.77 | 42.17 ▼2.57 |
| Reports /wp-admin/admin.php?page=fluent-support#/reports | 2,569 | 11.60 | 521.50 | 94.90 |
| Workflows /wp-admin/admin.php?page=fluent-support#/workflows | 1,628 | 8.69 | 428.61 | 84.40 |
| Activities /wp-admin/admin.php?page=fluent-support#/activity-logger | 2,476 | 12.50 | 100.77 | 77.52 |
| Dashboard /wp-admin/admin.php?page=fluent-support | 1,563 | 9.52 | 106.53 | 96.27 |
| Settings /wp-admin/admin.php?page=fluent-support#/settings | 2,097 | 12.44 | 173.09 | 123.55 |
| Tickets /wp-admin/admin.php?page=fluent-support#/tickets | 2,061 | 12.00 | 118.93 | 92.40 |
Uninstaller [IO: ▲0.00MB] [DB: ▲0.02MB] 50% from 4 tests
🔸 Tests weight: 35 | It is important to correctly uninstall your plugin, without leaving any traces
The following items require your attention
- The uninstall procedure failed, leaving 11 tables in the database
- wp_fs_attachments
- wp_fs_conversations
- wp_fs_tag_pivot
- wp_fs_data_metrix
- wp_fs_persons
- wp_fs_tickets
- wp_fs_taggables
- wp_fs_activities
- wp_fs_mail_boxes
- wp_fs_products
- ...
- Zombie WordPress options were found after uninstall: 6 options
- widget_recent-posts
- widget_recent-comments
- db_upgraded
- theysaidso_admin_options
- can_compress_scripts
- widget_theysaidso_widget
Smoke tests 50% from 4 tests
Server-side errors Passed 1 test
🔹 Test weight: 20 | A shallow check that no server-side errors were triggered
Even though no errors were found, this is by no means an exhaustive test
SRP 0% from 2 tests
🔹 Tests weight: 20 | SRP (Single-Responsibility Principle) - PHP files must act as libraries and never output text or perform any action when accessed directly in a browser
Please take a closer look at the following
- 1× PHP files output text when accessed directly:
- > /wp-content/plugins/fluent-support/app/Views/emails/styles.php
- 131× GET requests to PHP files have triggered server-side errors or warnings (only 10 are shown):
- > PHP Fatal error
Uncaught Error: Class 'FluentSupport\\Framework\\Foundation\\Policy' not found in wp-content/plugins/fluent-support/app/Http/Policies/ReportPolicy.php:9
- > PHP Fatal error
Uncaught Error: Class 'FluentSupport\\App\\Http\\Controllers\\Controller' not found in wp-content/plugins/fluent-support/app/Http/Controllers/CustomerPortalController.php:20
- > PHP Fatal error
Uncaught Error: Class 'FluentSupport\\Framework\\Foundation\\Policy' not found in wp-content/plugins/fluent-support/app/Http/Policies/ActivityLoggerPolicy.php:9
- > PHP Fatal error
Trait 'FluentSupport\\Framework\\Support\\MacroableTrait' not found in wp-content/plugins/fluent-support/vendor/wpfluent/framework/src/WPFluent/Support/Str.php on line 9
- > PHP Fatal error
Uncaught Error: Class 'FluentSupport\\Framework\\Database\\Orm\\Relations\\BelongsTo' not found in wp-content/plugins/fluent-support/vendor/wpfluent/framework/src/WPFluent/Database/Orm/Relations/MorphTo.php:12
- > PHP Fatal error
Uncaught Error: Class 'FluentSupport\\Framework\\Foundation\\Policy' not found in wp-content/plugins/fluent-support/app/Http/Policies/UserPolicy.php:8
- > PHP Fatal error
Uncaught Error: Interface 'FluentSupport\\Framework\\Support\\ExceptionInterface' not found in wp-content/plugins/fluent-support/vendor/wpfluent/framework/src/WPFluent/Support/InvalidArgumentException.php:16
- > PHP Fatal error
Uncaught Error: Interface 'FluentSupport\\Framework\\Container\\Contracts\\Psr\\ContainerExceptionInterface' not found in wp-content/plugins/fluent-support/vendor/wpfluent/framework/src/WPFluent/Container/Contracts/CircularDependencyException.php:8
- > PHP Notice
Undefined variable: app in wp-content/plugins/fluent-support/app/Hooks/includes.php on line 6
- > PHP Fatal error
Uncaught Error: Interface 'FluentSupport\\Framework\\Pagination\\PaginatorInterface' not found in wp-content/plugins/fluent-support/vendor/wpfluent/framework/src/WPFluent/Pagination/LengthAwarePaginatorInterface.php:5
- > PHP Fatal error
User-side errors Passed 1 test
🔹 Test weight: 20 | Just a short smoke test targeting errors on the browser (console and network errors and warnings)
No browser errors were detected
Optimizations
Plugin configuration Passed 29 tests
readme.txt Passed 16 tests
Perhaps the most important file in your plugin readme.txt gets parsed in order to generate the public listing of your plugin
5 plugin tags: helpdesk, support plugin, ticketing, support, support ticketing
fluent-support/fluent-support.php Passed 13 tests
This is the main PHP file of "Fluent Support - WordPress Helpdesk and Customer Support Ticket Plugin" version 1.7.6, providing information about the plugin in the header fields and serving as the principal entry point to the plugin's functions
47 characters long description:
The Ultimate Support Plugin For Your WordPress.
Code Analysis Passed 3 tests
File types Passed 1 test
🔸 Test weight: 35 | This is an overview of programming languages used in this plugin; dangerous file extensions are not allowed
Good job! No executable or dangerous file extensions detected43,802 lines of code in 357 files:
| Language | Files | Blank lines | Comment lines | Lines of code |
|---|---|---|---|---|
| PHP | 332 | 10,222 | 23,027 | 40,737 |
| JSON | 3 | 0 | 0 | 2,044 |
| JavaScript | 8 | 372 | 391 | 945 |
| SVG | 10 | 0 | 0 | 65 |
| CSS | 3 | 0 | 0 | 10 |
| Markdown | 1 | 0 | 0 | 1 |
PHP code Passed 2 tests
An short overview of logical lines of code, cyclomatic complexity, and other code metrics
No complexity issues detected
| Cyclomatic complexity | |
|---|---|
| Average complexity per logical line of code | 0.37 |
| Average class complexity | 14.88 |
| ▷ Minimum class complexity | 1.00 |
| ▷ Maximum class complexity | 230.00 |
| Average method complexity | 2.23 |
| ▷ Minimum method complexity | 1.00 |
| ▷ Maximum method complexity | 45.00 |
| Code structure | ||
|---|---|---|
| Namespaces | 54 | |
| Interfaces | 29 | |
| Traits | 36 | |
| Classes | 241 | |
| ▷ Abstract classes | 13 | 5.39% |
| ▷ Concrete classes | 228 | 94.61% |
| ▷ Final classes | 3 | 1.32% |
| Methods | 3,560 | |
| ▷ Static methods | 472 | 13.26% |
| ▷ Public methods | 2,737 | 76.88% |
| ▷ Protected methods | 648 | 18.20% |
| ▷ Private methods | 175 | 4.92% |
| Functions | 397 | |
| ▷ Named functions | 4 | 1.01% |
| ▷ Anonymous functions | 393 | 98.99% |
| Constants | 82 | |
| ▷ Global constants | 7 | 8.54% |
| ▷ Class constants | 75 | 91.46% |
| ▷ Public constants | 75 | 100.00% |
Plugin size Passed 2 tests
Image compression Passed 2 tests
It is recommended to compress PNG files in your plugin to minimize bandwidth usage
9 PNG files occupy 0.14MB with 0.08MB in potential savings
Potential savings
| Compression of 5 random PNG files using pngquant | |||
|---|---|---|---|
| File | Size - original | Size - compressed | Savings |
| assets/images/ComponentIcons/AgentPerformance.png | 20.77KB | 5.94KB | ▼ 71.39% |
| assets/images/ComponentIcons/TicketStatistics.png | 7.13KB | 3.41KB | ▼ 52.25% |
| assets/images/ComponentIcons/SuggestedTicket.png | 11.10KB | 4.87KB | ▼ 56.11% |
| assets/images/fluent-support-color-logo.png | 35.97KB | 16.58KB | ▼ 53.92% |
| assets/images/ComponentIcons/MentionedTicket.png | 17.12KB | 6.19KB | ▼ 63.86% |