Benchmarks
Plugin footprint 65% from 16 tests
Installer Passed 1 test
🔺 Critical test (weight: 50) | The install procedure must perform silently
Installer ran successfully
Server metrics [RAM: ▲0.02MB] [CPU: ▼3.87ms] Passed 4 tests
An overview of server-side resources used by Aistore Support Ticket
No issues were detected with server-side resource usage
| Page | Memory (MB) | CPU Time (ms) |
|---|---|---|
| Home / | 3.61 ▲0.14 | 41.70 ▲4.09 |
| Dashboard /wp-admin | 3.43 ▲0.13 | 53.85 ▲1.89 |
| Posts /wp-admin/edit.php | 3.57 ▲0.21 | 55.48 ▲6.57 |
| Add New Post /wp-admin/post-new.php | 5.58 ▼0.31 | 75.88 ▼20.81 |
| Media Library /wp-admin/upload.php | 3.35 ▲0.11 | 35.06 ▼0.64 |
| Setting /wp-admin/admin.php?page=aistore_page_setting | 3.34 | 34.93 |
| Ticket List /wp-admin/admin.php?page=support_ticket_list | 3.32 | 37.22 |
| Live Chat /wp-admin/admin.php?page=support_ticket_live_chat | 3.32 | 31.66 |
Server storage [IO: ▲0.03MB] [DB: ▲0.00MB] Passed 3 tests
Filesystem and database footprint
This plugin was installed successfully
Filesystem: 6 new files
Database: 2 new tables, 6 new options
| New tables |
|---|
| wp_support_ticket_message |
| wp_support_ticket |
| New WordPress options |
|---|
| widget_recent-posts |
| widget_recent-comments |
| db_upgraded |
| widget_theysaidso_widget |
| theysaidso_admin_options |
| can_compress_scripts |
Browser metrics Passed 4 tests
This is an overview of browser requirements for Aistore Support Ticket
There were no issues detected in relation to browser resource usage
| Page | Nodes | Memory (MB) | Script (ms) | Layout (ms) |
|---|---|---|---|---|
| Home / | 2,860 ▲125 | 13.34 ▼1.42 | 1.97 ▼0.09 | 43.36 ▼4.93 |
| Dashboard /wp-admin | 2,241 ▲53 | 4.92 ▲0.02 | 118.14 ▲1.92 | 40.51 ▼4.99 |
| Posts /wp-admin/edit.php | 2,127 ▲35 | 2.04 ▲0.01 | 44.91 ▲4.48 | 32.48 ▼5.65 |
| Add New Post /wp-admin/post-new.php | 1,565 ▲32 | 23.06 ▲0.08 | 606.05 ▼37.92 | 51.43 ▼7.96 |
| Media Library /wp-admin/upload.php | 1,423 ▲41 | 4.25 ▲0.05 | 106.42 ▲8.54 | 41.78 ▲1.29 |
| Setting /wp-admin/admin.php?page=aistore_page_setting | 908 | 2.11 | 29.28 | 24.34 |
| Ticket List /wp-admin/admin.php?page=support_ticket_list | 760 | 2.11 | 37.54 | 27.12 |
| Live Chat /wp-admin/admin.php?page=support_ticket_live_chat | 819 | 2.11 | 31.44 | 23.64 |
Uninstaller [IO: ▲0.00MB] [DB: ▲0.00MB] 50% from 4 tests
🔸 Tests weight: 35 | Checking the uninstaller removed all traces of the plugin
It is recommended to fix the following
- Zombie tables were found after uninstall: 2 tables
- wp_support_ticket_message
- wp_support_ticket
- The uninstall procedure has failed, leaving 6 options in the database
- widget_recent-posts
- theysaidso_admin_options
- widget_theysaidso_widget
- widget_recent-comments
- can_compress_scripts
- db_upgraded
Smoke tests 50% from 4 tests
Server-side errors 0% from 1 test
🔹 Test weight: 20 | Just a short smoke test targeting errors on the server (in the Apache logs)
Almost there, just fix the following server-side errors
- 4 occurences, only the last one shown
- > GET request to /wp-admin/admin.php?page=support_ticket_live_chat
- > Notice in wp-content/plugins/aistore-support-ticket/AistoreAdminAjax.php+24
Undefined index: tid
- 3 occurences, only the last one shown
- > GET request to /wp-admin/admin.php?page=support_ticket_live_chat
- > Notice in wp-content/plugins/aistore-support-ticket/AistoreAdminAjax.php+172
Undefined index: ticket_id
- 2 occurences, only the last one shown
- > GET request to /wp-admin/admin.php?page=support_ticket_live_chat
- > Notice in wp-content/plugins/aistore-support-ticket/AistoreSettingsPage.class.php+668
Trying to get property 'status' of non-object
- > GET request to /wp-admin/admin.php?page=support_ticket_live_chat
- > Notice in wp-content/plugins/aistore-support-ticket/AistoreSettingsPage.class.php+660
Trying to get property 'ID' of non-object
- > GET request to /wp-admin/admin.php?page=support_ticket_live_chat
- > Notice in wp-content/plugins/aistore-support-ticket/AistoreSettingsPage.class.php+663
Trying to get property 'category' of non-object
SRP 50% from 2 tests
🔹 Tests weight: 20 | The single-responsibility principle: PHP files have to remain inert when accessed directly, throwing no errors and performing no actions
Please fix the following items
- 3× PHP files trigger errors when accessed directly with GET requests:
- > PHP Fatal error
Uncaught Error: Call to undefined function is_admin() in wp-content/plugins/aistore-support-ticket/AistoreSettingsPage.class.php:715
- > PHP Fatal error
Uncaught Error: Call to undefined function register_activation_hook() in wp-content/plugins/aistore-support-ticket/index.php:57
- > PHP Fatal error
Uncaught Error: Call to undefined function add_action() in wp-content/plugins/aistore-support-ticket/AistoreAdminAjax.php:2
- > PHP Fatal error
User-side errors Passed 1 test
🔹 Test weight: 20 | A shallow check that no browser errors were triggered
Everything seems fine, but this is not an exhaustive test
Optimizations
Plugin configuration 96% from 29 tests
readme.txt Passed 16 tests
The readme.txt file is undoubtedly the most important file in your plugin, preparing it for public listing on WordPress.org
8 plugin tags: simple support ticket system, aistore support ticket, aistore, support ticket system design, best ticketing system...
aistore-support-ticket/index.php 92% from 13 tests
The main PHP script in "Aistore Support Ticket" version 1.0 is automatically included on every request by WordPress
It is important to fix the following:
- Main file name: Even though not officially enforced, the main plugin file should be the same as the plugin slug ("aistore-support-ticket.php" instead of "index.php")
Code Analysis Passed 3 tests
File types Passed 1 test
🔸 Test weight: 35 | This is an overview of programming languages used in this plugin; dangerous file extensions are not allowed
Everything looks great! No dangerous files found in this plugin728 lines of code in 4 files:
| Language | Files | Blank lines | Comment lines | Lines of code |
|---|---|---|---|---|
| PHP | 4 | 813 | 48 | 728 |
PHP code Passed 2 tests
A brief analysis of cyclomatic complexity and code structure for this plugin
No complexity issues detected
| Cyclomatic complexity | |
|---|---|
| Average complexity per logical line of code | 0.18 |
| Average class complexity | 23.50 |
| ▷ Minimum class complexity | 21.00 |
| ▷ Maximum class complexity | 26.00 |
| Average method complexity | 5.50 |
| ▷ Minimum method complexity | 1.00 |
| ▷ Maximum method complexity | 13.00 |
| Code structure | ||
|---|---|---|
| Namespaces | 0 | |
| Interfaces | 0 | |
| Traits | 0 | |
| Classes | 2 | |
| ▷ Abstract classes | 0 | 0.00% |
| ▷ Concrete classes | 2 | 100.00% |
| ▷ Final classes | 0 | 0.00% |
| Methods | 10 | |
| ▷ Static methods | 3 | 30.00% |
| ▷ Public methods | 10 | 100.00% |
| ▷ Protected methods | 0 | 0.00% |
| ▷ Private methods | 0 | 0.00% |
| Functions | 6 | |
| ▷ Named functions | 6 | 100.00% |
| ▷ Anonymous functions | 0 | 0.00% |
| Constants | 0 | |
| ▷ Global constants | 0 | 0.00% |
| ▷ Class constants | 0 | 0.00% |
| ▷ Public constants | 0 | 0.00% |
Plugin size Passed 2 tests
Image compression Passed 2 tests
It is recommended to compress PNG files in your plugin to minimize bandwidth usage
No PNG files were detected